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Shipping

Thank you for choosing nilläva pure madagascar vanilla bean products! We strive to provide exceptional customer service and satisfaction with all our products. Please review our shipping and returns policy below.

We provide free standard shipping for orders over $50. For orders below $50, a shipping fee will be applied at checkout.

We offer standard shipping for all orders within the United States. Expedited shipping is not currently available. We ship with UPS to ensure quick and safe delivery of your order.

Once your order has been processed and shipped, it usually takes 3-5 business days for delivery. Please note that delivery times may vary depending on your location and any unforeseen circumstances.

Returns

We offer a 30-day money-back guarantee on all our products. If you are not completely satisfied with your purchase, please contact our customer support team within 30 days of receiving your order to initiate the return process.

To initiate a return, please contact our customer support team at +1 (715) 318-0026 or fill out a form. Once we receive the returned item, we will process your refund within 3-5 business days.

Yes, you can request a refund for your order. If you are not satisfied with your purchase, please contact our customer support team within 30 days of your purchase to initiate the refund process.

You have 30 days from the date of purchase to make a return claim. Please ensure that you contact us within this timeframe to initiate the return process.

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Thank you for choosing nilläva! Our customer support team is available to assist you with any questions or concerns regarding shipping and returns.

Your satisfaction is our top priority.